Privacy Policy

Who we are

Last Updated: [28/01/2025]

Welcome to Cosmo Tour and Travels! This Privacy Policy outlines how we collect, use, disclose, and protect your personal information when you visit our website, https://cosmotourandtravels.com/, or use our services. By accessing or using our website, you agree to the terms of this Privacy Policy. If you do not agree with any part of this policy, please do not use our website.

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1. Information We Collect

We may collect the following types of information:

a. Personal Information

• Name, email address, phone number, and postal address.
• Date of birth, gender, and nationality.
• Passport details, visa information, and travel preferences.
• Payment information, including credit/debit card details or other payment methods.

b. Non-Personal Information

• Browser type, IP address, and device information.
• Cookies and usage data (e.g., pages visited, time spent on the site).

c. Information from Third Parties

• We may receive information from third-party service providers (e.g., airlines, hotels, or tour operators) to fulfill your bookings.

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2. How We Use Your Information

We use your information for the following purposes:

• To process and manage your bookings, reservations, and payments.
• To communicate with you about your bookings, inquiries, or customer support requests.
• To personalize your experience and provide tailored travel recommendations.
• To improve our website, services, and customer experience.
• To comply with legal obligations and enforce our Terms and Conditions.
• To send promotional offers, newsletters, or marketing communications (with your consent).

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3. How We Share Your Information

We may share your information with:

• Third-Party Service Providers: Airlines, hotels, tour operators, and other partners involved in fulfilling your travel arrangements.
• Payment Processors: To facilitate secure transactions.
• Legal Authorities: When required by law or to protect our rights and interests.
• Affiliates and Partners: For marketing or promotional purposes (with your consent).

We do not sell or rent your personal information to third parties for their marketing purposes without your explicit consent.

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4. Data Security

We implement industry-standard security measures to protect your personal information from unauthorized access, alteration, disclosure, or destruction. These measures include:

• Encryption of sensitive data (e.g., payment information).
• Secure socket layer (SSL) technology for data transmission.
• Regular security audits and monitoring.

However, no method of transmission over the internet or electronic storage is 100% secure. While we strive to protect your data, we cannot guarantee absolute security.

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5. Cookies and Tracking Technologies

We use cookies and similar technologies to:

• Enhance your browsing experience.
• Analyze website traffic and usage patterns.
• Deliver personalized content and advertisements.

You can manage or disable cookies through your browser settings. However, disabling cookies may affect the functionality of our website.

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6. Your Rights and Choices

You have the following rights regarding your personal information:

• Access: Request a copy of the personal information we hold about you.
• Correction: Update or correct inaccurate or incomplete information.
• Deletion: Request the deletion of your personal information, subject to legal obligations.
• Opt-Out: Unsubscribe from marketing communications at any time.

To exercise these rights, please contact us at [insert contact email].

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7. Retention of Information

We retain your personal information only for as long as necessary to fulfill the purposes outlined in this Privacy Policy or as required by law.

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8. Third-Party Links

Our website may contain links to third-party websites. This Privacy Policy does not apply to those sites, and we are not responsible for their privacy practices. We encourage you to review the privacy policies of any third-party sites you visit.

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9. Children’s Privacy

Our website and services are not intended for individuals under the age of 18. We do not knowingly collect personal information from children. If we become aware that we have inadvertently collected such information, we will take steps to delete it.

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10. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated “Last Updated” date. Your continued use of the website after such changes constitutes your acceptance of the revised policy.

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11. Contact Us

If you have any questions or concerns about this Privacy Policy or our data practices, please contact us at:

Cosmo Tour and Travels
Email: adhikari16@rediffmail.com
Phone:  +91-7004553939
Address: B-31, LUV-KUSH TOWER EXHIBITION ROAD, PATNA – 800 001